If you simply close the browser window, because of a number of technical reasons, we can not exactly determine if the window was closed to exit the application or there was just a connectivity hiccup. Therefore we keep application running on the server for some time (10 min for users on the Free plan, 60 min for users with Premium subscription). If it was a connectivity glitch, you browser will reconnect to the app and you will continue working as usual.
However, if you indeed intended to close the app and do not reconnect to it, we will terminate the application running on the server after 10 or 60 minutes. When we do so, there is a risk that unsaved data may be lost because the application will not be able to show confirmation message like "Your document contains unsaved changes. Do you really want to close application without saving?" since you are disconnected.
When we have to terminate the application, we will send an email to notify you about this event. To avoid these emails and more importantly make sure all your changes are saved, we recommend to always close applications using File > Exit.
For security reasons browsers severely limit access to system clipboard for web pages and web applications. Unfortunately, these limitations do not allow to enable fully transparent clipboard integration for applications running on rollApp.
At this time you can copy and paste text to and from applications on rollApp:
Applications running on rollApp can only access files in cloud storage like Dropbox, Google Drive, OneDrive or Box. Many of these cloud storage systems support automatic sync between your computer and the cloud. This makes it much easier to make changes to a file locally and then continue working on in it in the cloud on rollApp.
You can also use rollMyFile to open files from your local disk by simply dragging then onto a webpage. Changes will still have to be saved to cloud storage though.
In addition to that you can use feature called LocalSync to upload a file from your computer to the application already running on rollApp. To that click the "Upload file" button in the rollApp toolbar in running application and select a file to upload. Then click File/Open and select the file you just uploaded in the folders LocalSync. Check out this guide on using LocalSync.
With rollApp Premium you can save files directly to your local computer using LocalSync. To do that just save the file to the folder called LocalSync using the File/Save function of the application. After you do that you will shortly be prompted to choose where to put that file on your computer. You can learn more about LocalSync in this guide.
Not all the applications can be available on rollApp right away. There can be different reasons for that. Most often they include technical limitations and licensing restrictions. We use Wishlist to gauge interest to different applications, which are not yet available on rollApp.
When you see an appication marked as "In Wishlist", it means that someone has already asked for the application to be available on rollApp. Vote for this application to show that you would like to use it online too.
All the differences between plans are described here.
The short version is that rollApp Free only supports opening files for view and does not allow saving changes or creating new files in your cloud storage. rollApp Premium in addition to read-write access to cloud storage provides support for printing from applications and persistent application settings. Certain applications require rollApp Premium to run in the cloud.
In order to switch your rollApp Premium plan you need to cancel your existing subscription and start new subscription with desired billing period.
When you cancel subscription payments are not refunded and you retain access to all rollApp Premium featured until the end of the billing period you already paid for.